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| 09:55 |
Opening remarks from the Chair:
Dr. Samer H. Ellahham, MD, FACP, FACC, FAHA, FCCP, Chief Quality Officer, Senior Consultant, Sheikh Khalifa Medical City, Cleveland Clinic, Abu Dhabi, UAE |
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| Session 4: Implementing a Culture of Safety |
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Moderator: Dr. Jeffrey T. Chapman,Chair, Department of Quality and Patient Safety, Cleveland Clinic Abu Dhabi, Abu Dhabi, UAE |
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| 10:00 |
Building the Culture of Patient Safety |
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Ms. Paula Wilson, President and Chief Executive Officer, Joint Commission and Joint Commission International, USA (TBC) |
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| 10:30 |
Developing Healthcare Quality & Safety - 5-step Foundational Approach to Igniting Organisational Quality Improvement |
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Luke Feeney, KIMQ Consultant, Institute for Leadership & Healthcare Management, Royal College of Surgeons in Ireland, Reservoir House, Dublin, Ireland |
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| 11:00 |
Incident Reporting and Root Cause Analysis & Culture |
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Dr. Toufik Tabbara, Chief General Surgery, Head of Quality Committee, University of Sharjah, Sharjah, UAE |
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| 11:30 |
Q&A Session |
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| 12:00 |
Lunch break |
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| Session 5: Key Concepts in Patient Safety |
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Moderator: Dr. Samer H. Ellahham, MD, FACP, FACC, FAHA, FCCP, Chief Quality Officer, Senior Consultant, Sheikh Khalifa Medical City, Cleveland Clinic, Abu Dhabi, UAE |
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| 13:30 |
Applying High Reliability Organization Principles to Hospitals to Eliminate Serious Harm
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Uma R. Kotagal, M.B.B.S, MSc., Senior Vice President, Quality and Transformation, Executive Director, James M. Anderson Center for Health Systems Excellence, Cincinnati Children’s Hospital Medical Center, USA |
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| 14:00 |
An Evaluation of a Large Scale Organizational Intervention to Improve Patient Safety in the UK |
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Dr. Maisoon Ghaleb, Lecturer in Pharmacy Practice/Patient Safety, School of Pharmacy, University of Hertfordshire, Hatfield, UK |
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| 14:30 |
Patient Safety Comptence & Training |
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Pekka Erkama, Managing Director, Huperman, Helsinki, Finland |
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| 15:00 |
Q&A Session |
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| 15:15 |
Coffee Break |
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| Session 6: Successful Patient Safety Projects |
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Moderator: Dr. J. Michael Henderson, Chief Quality Officer, Cleveland Clinic, Cleveland, Ohio, USA |
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Culture and Tools |
| 15:45 |
Performance Improvement Tools to Drive Patient Safety |
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Mr. Guido Bergomi, Director, Quality & Patient Safety, Cleveland Clinic, Cleveland, Ohio, USA |
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| 16:00 |
Safety Culture |
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- Reviewing importance of culture in having an effective safety programme
- Transparency
Pekka Erkama, Managing Director, Huperman, Helsinki, Finland
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Practical Examples |
| 16:15 |
Practical Example: Medication Errors
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- Practical examples of reporting, root cause analysis
- Action planning/execution addressing and resolving medication error issues
Dr. Ameer S. Ali, Pharm. D., Corporate Improvement Specialist Donald D. Wolf Jr. Center for Quality Improvement and Innovation, University of Pittsburgh Medical Center, Pittsburgh, USA
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| 16:30 |
Practical Example: Safety of Procedures
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- Practical examples of reporting, root cause analysis
- Action planning/execution addressing and resolving procedural issues - eg. Radiation safety/dosing or pneumothorax with placement of central line
Dr. Mark Sands, Vice Chair, Imaging Institute, Cleveland Clinic, Cleveland, Ohio, USA
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Achieving Results |
| 16:45 |
Panel Discussion |
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Panel discussion with above speakers focusing on how to drive safety projects based on above examples to achieve successful and sustainable outcome. |
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| 17:45 |
Closing Remarks from the Chairs and End of Conference at 18.00 |
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