Ascom Showcases New Integrated Communication Solution at Arab Health 2019

By Sangeetha Swaroop, Contributing Editor

Ascom, a global solutions provider focused on healthcare Information and Communication Technology (ICT) and mobile work flow solutions, is closing digital information gaps across points of care in a healthcare setting with the launch of Telligence 6.0, a new patient-centric solution that delivers advanced integration and enhances clinical decision-making.

Ascom is showcasing this new integrated communication solution at the 2019 edition of the Arab Health Exhibition & Congress.  

According to Ahmed Al Jassim, Managing Director, AAA Region - Middle East and Africa, “Ascom’s Telligence 6.0 offers a higher scale of clinical solution as it collects information from multiple sources such as the patient, medical devices and monitors, healthcare applications, and other systems, to give the caregiver a more comprehensive view of the patient’s status that goes well beyond the traditional nurse call.

“By capturing and sharing information from multiple sources, it enables a more responsive patient-centric care and also empowers the patient to have control of his/her own environment.”

 In addition, Telligence is flexible, offering everything from a standalone nurse call system to a fully integrated, end-to-end patient response solution, he adds.  

One of the greatest challenges for a nurse, says Kathleen Snyder - Global Senior Product Marketing Manager, “is to get the right and reliable communication which, in turn, has a tremendous impact on a patient’s healthcare experience. A nurse needs to hear all the alarms and alerts but also filter out all the ‘noise’ so that the right information is delivered to the right caregiver at the right time for appropriate response. By enabling a seamless flow of clinical information between care teams, devices and systems, Ascom is focused on providing efficiency for clinicians while at the same time, maintaining the privacy, integrity and quality of care for the patients.”

Very often, connected medical devices produce an exhaustive amount of data, all of which may not require immediate clinical response. How do you turn this fragmented data – received from the bedside, to intensive care units, to operating rooms and more - into accessible information to support clinicians across points of care? Integration of medical devices and vital care information systems is vital to harness the power of digital clinical communication and to bridge digital information gaps, says Aage Rask Andersen, Vice President AAA Region. “This is precisely where Ascom’s strength lies. Built around three core pillars – integration, orchestration and enablement – our solutions offer actionable clinical insight across points of care for efficient, effective care, particularly in critical care and time-sensitive environments.”

Globally, the segment of senior population is growing at a rapid pace and as machines get more complex, the healthcare system across developed and developing countries is under tremendous pressure to provide the right kind of care especially with the limited resources available. “The key, therefore, is to improve efficiencies to care delivery with strategic healthcare information and communications technology and thus ensure smooth and efficient workflows leading to improved productivity and enhanced patient satisfaction in the challenging clinical environment,” he adds. “This is primarily the overall driver for Ascom’s solutions and the reason for its continued upward growth.”

Following a tremendous success last year in its key markets in Europe as well as across the Middle East and Asia, the company is now geared to repeat its success in 2019 with the launch of a new office in Singapore, says Ahmed Al Jassim. “In 2018, two of the largest hospitals in Singapore were equipped with our ICT solutions. In the UAE, Burjeel Medical City in Abu Dhabi, Dr. Sulaiman Al Habib Hospital in Dubai and Al Ain Hospital also chose Ascom to access clinical information and deliver responsive coordinated care.”