Quality Management Agenda

Session 5: Quality, High Technology & Digitisation I

09:00 | Digital health and patient safety: Technology is not a magic wand! 
Roaa Salman, Senior Specialist Health Informatics, Dubai, UAE

09:25 | Healthcare digital transformation – the Saudi experience thus far 
Mohammed Almuaiqel, Innovation & Partnerships, Ministry of Health, Riyadh, KSA 

09:50 | Digitalisation and quality management: problems and prospects 
Dr Samer Ellahham, Regional Chair, Middle East, Patient Safety Movement Foundation; Medical Director of Continuous Improvement, Director of Accreditation, Cleveland Clinic Caregiver, Senior Cardiovascular Consultant, Heart and Vascular Institute, Cleveland Clinic Abu Dhabi, Abu Dhabi, UAE

10:15 | Q&A with session speakers 

10:30 | Digital Break

Session 6: Quality, High Technology & Digitisation II 

11:25 | The link between technology and Quality Management in clinical documentation integrity (CDI)  
Tammy Combs, Practice Director for CDI and Clinical Foundations, AHIMA, Chicago, Illinois, USA 

12:00 |Digital health interventions for chronic disease management
Ahmad Awada, Senior Manager Virtual Health, Mediclinic Middle East, Dubai, UAE

12:25 | Sustainable digital health transformation – the key to quality healthcare? 
Dr Adam Chee, Chief – Smart Health Leadership Centre, National University of Singapore, Singapore, Singapore 

12:50 | Q&A with session speakers 

13:05 | Digital Break

Session 7: Risk Management

14:00 | Measuring and monitoring of quality & patient safety - how safe is your organization?  
Ben Cooperman, Senior Associate in Healthcare Performance Improvement (HPI), Press Ganey, Detroit, Michigan, USA

15:00 | Digital Break

Session 8: Accreditation & Regulatory Updates 

Moderators: Dr Amrit Gill, Associate Chief for Safety for the Enterprise, Cleveland Clinic, Cleveland, Ohio, USA

Anthony Warmuth, Executive Director, Clinical Transformation, Cleveland Clinic, Cleveland, Ohio, USA

16:00 | Accreditation: A safety II strategy 
Subashnie Devkaran, Director Accreditation, Cleveland Clinic, Cleveland, Ohio, USA

16:25 | We can only improve what we measure; it’s time to measure workforce competencies for quality  
Stephanie Mercado, CEO and Executive Director, National Association for Healthcare Quality (NAHQ), Chicago, Illinois, USA 

16:55 | Enhancing leadership competency through quality education accreditation  
Carl Damour, Director Education Quality (EQual) and International Health System Solutions, Health Standards Organization (HSO) and Accreditation Canada, Alberta, Canada

17:20 | Accreditation: Ambulatory care transformation through operation excellence 
Shaymaa Malibari, Healthcare Operation Excellence Senior Manager, Nahdi Medical, Jeddah, KSA

17:45 | Q&A with session speakers

18:00 | End of conference